Privacy Policy

Your privacy is important to us. Please read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.


The purpose of this Privacy Policy is to inform you of how 360 Foodsensmosis Group Pte. Ltd. (“3FG”, “we” or “us”) manages personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”).

Acceptance of Privacy Policy

By using this Website, interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to 3FG, its related corporations and affiliates, collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to 3FG’s authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.

For avoidance of doubt, this Privacy Policy forms a part of the Website Terms of Use. In the event of any conflict, inconsistency or conflict between this Privacy Policy and the Website Terms of Use, the Privacy Policy shall prevail. All defined terms contained in the Website Terms of Use shall apply to this Privacy Policy unless otherwise specifically stated.

Modification to Privacy Policy

3FG may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our Website. Please check regularly for updated information on the handling of your Personal Data. This privacy policy was most recently updated on 17th November 2020.

Your Personal Data

In this Privacy Policy, “Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data which you may provide to us include (depending on the nature of your interaction with us:

  1. your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to you which you have provided us in any forms you may have submitted to us, or in other forms of interaction with you;
  2. information about your use of 3FG’s website and services, including cookies, IP address, subscription account details and membership details, but only to the extent that 3FG may identify you from such information; and
  3. information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.

Collection of Personal Data

3FG may collect your personal data in the following ways:

  1. When you submit forms relating to any of our products or services
  2. When you register for or use any of our services on websites owned or operated by us;
  3. When you interact with our customer service team;
  4. When you use any of our services;
  5. When you request that we contact you;
  6. When you are contacted by and/or respond to any of our marketing representatives and agents;
  7. When you respond to our request for additional Personal Data;
  8. When you request to be included in an email or mailing list;
  9. When you respond to our online promotions and other initiatives;
  10. When you submit any job application;
  11. When we receive references from business partners and third parties, such as in cases where you have been referred by them to us; and
  12. When you submit your Personal Data to us for any other reason.

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested.

Personal Data of 3rd Parties

If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, employees and/or authorised representatives), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.

Purposes for the Collection, Use and Disclosure of your Personal Data

3FG may collect, use and disclose your Personal Data for the following purposes:

  1. To respond to your queries, requests and/or complaints;
  2. To manage the Website and business operations of 3FG and comply with its internal policies and procedures;
  3. To gather customer feedback;
  4. To inform or update you of other products or services available from 3FG and its affiliates, where you have consented to be contacted for such purposes;
  5. To monitor, improve and administer the Website and Services, and to provide general statistics regarding user of the Website
  6. To facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);
  7. To verify your identity;
  8. To match any Personal Data held which relates to you for the purposes herein;
  9. To prevent, detect and investigate any crime, conduct audits, reviews and analysing and managing other commercial risks;
  10. To protect and enforce our contractual and legal rights and obligations;
  11. To comply with any applicable rules, laws and regulations, code of practice or guidelines or to assist in law enforcement investigations by relevant authorities; and
  12. Any other purpose relating to the above.
    In addition, where permitted under the Act, 3FG may collect, use and disclose your Personal Data for the following purposes:

In addition, where permitted under the Act, 3FG may collect, use and disclose your Personal Data for the following purposes:

  1. providing services, products and benefits to you, including promotions, loyalty and reward programmes;
  2. administering contests, competitions and conducting lucky draws (where necessary in order to announce the results of these contests, competitions and lucky draws and identify and contact the winners, and in order to publicise and conduct marketing strictly related to these contests, competitions and lucky draws); and
  3. conducting market research, understanding and determining customer location, preferences and demographics for us to review, develop and improve our products, services and also develop special offers and marketing programmes.

We shall protect all Personal Data in our possession or control by making all reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Disclosure of Personal Data

Subject to any applicable law, this Personal Data may be disclosed for the purposes listed above (where applicable to the following parties, whether they are located overseas or in Singapore:

  1. 3FG affiliates;
  2. Agents, contractors or third-party service providers who provide operational services to 3FG, such as telecommunications, information technology, payment, payroll, processing, training, market research or other services to 3FG;
  3. Vendors or third-party business partners who offer goods and services or sponsor contests or other promotional programs on the Website, whether in conjunction with us or not;
  4. Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);
  5. Anyone to whom we transfer or may transfer our rights and duties;
  6. Our professional advisors such as auditors and lawyers;
  7. Relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority; and
  8. Any other party to whom you authorise us to disclose your personal data.

Use of Cookies

The Website uses “cookies” to help you personalize your online experience. Cookies on the Website may be used to ensure a smooth user experience, perform analytics, and for showing relevant advertisements. When you interact with us on our Website, we may collect or analyse anonymised information from which individuals cannot be identified, such as number of users and their frequency of use, the number of page views (or page impressions) that occur on the Website and common entry and exit points into website.

The Website uses third-party analytics software (such as Google Analytics) which we have no control over to measure and analyse internet usage on the Website. Please refer to to find out more about how Google Analytics collects, uses and discloses data when you use our Website and how to control the information sent to Google.

Most Web browsers automatically accept cookies. Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to access all or parts of our Website or to fully experience the interactive features of the 3FG services or Website you visit.

Third-Party Sites

Our Website may contain links to other websites operated by third parties such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites. Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.

Withdrawal, Access and Correction of your Personal Data

Should you wish to withdraw consent to use of your Personal Data in any of the manner described herein please contact us at Please note that if you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, 3FG may not be in a position to continue to provide its products or services to you or administer any contractual relationship in place, and this may also result in the termination of any agreements with 3FG and your being in breach of your contractual obligations or undertakings, and 3FG’s legal rights and remedies in such event are expressly reserved.

Please note that if your Personal Data has been provided to us by a third party, you should contact such party directly to make any queries, feedback, and access and correction requests to 3FG on your behalf.

We wish to ensure that your Personal Data is accurate and up to date. If any of the information that you have previously provided to 3FG changes, (eg. changes to your email address, name or contact number) please let us know your updated particulars by sending an email to

Subject to the exceptions referred to in section 21(2) of PDPA, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information that we hold about you, please send an email to Administrative charges may apply in relation to your request.

Prevailing Language

This Privacy Policy was drafted in English and Chinese. In the case of any discrepancies between the languages, the Privacy Policy as drafted in the English language shall prevail.

Governing Law

This Privacy Policy shall be governed in all respects by the laws of Singapore.

Contact Information

If you any queries relating to this Privacy Policy, please contact us at